Shipping policy
At Qalb Décor, we aim to deliver your orders safely, quickly, and affordably across Pakistan. Please read our shipping policy below:
Delivery Charges
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We offer flat Rs.100 delivery nationwide on all orders.
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No hidden fees or extra charges.
Delivery Time
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Orders are processed within 1–2 working days after confirmation.
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Standard delivery time is 3–7 working days, depending on your location.
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Major cities (Karachi, Lahore, Islamabad, etc.) usually receive orders faster.
Packaging
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All products are packed in secure, premium packaging to ensure safe delivery.
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Fragile items (like acrylic wall art) are given extra protection during shipping.
Tracking
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Once your order is shipped, you will receive a tracking number via SMS/Email.
Returns & Exchanges
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We offer a 15-day easy return policy if the product is damaged, defective, or not as described.
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Customers must notify us within 48 hours of receiving the order.
Contact
For any shipping-related queries, please contact us at:
📧 qalbdecorinfo@gmail.com | 📞 +92-222-136309