Shipping policy

At Qalb Décor, we aim to deliver your orders safely, quickly, and affordably across Pakistan. Please read our shipping policy below:

Delivery Charges

  • We offer flat Rs.100 delivery nationwide on all orders.

  • No hidden fees or extra charges.

Delivery Time

  • Orders are processed within 1–2 working days after confirmation.

  • Standard delivery time is 3–7 working days, depending on your location.

  • Major cities (Karachi, Lahore, Islamabad, etc.) usually receive orders faster.

Packaging

  • All products are packed in secure, premium packaging to ensure safe delivery.

  • Fragile items (like acrylic wall art) are given extra protection during shipping.

Tracking

  • Once your order is shipped, you will receive a tracking number via SMS/Email.

Returns & Exchanges

  • We offer a 15-day easy return policy if the product is damaged, defective, or not as described.

  • Customers must notify us within 48 hours of receiving the order.

Contact

For any shipping-related queries, please contact us at:
📧 qalbdecorinfo@gmail.com | 📞 +92-222-136309